Frequently Asked Questions

Pre-orders are released on a weekly rotating menu. Orders open each week and must be placed before the cutoff to guarantee your dish. Pickup details — including the location and time window — are listed on each dish and confirmed in your order confirmation email.

Pickup locations vary by dish and week. The exact address and pickup time are shown on the dish listing and included in your confirmation email. If you have a special pickup request, add a note during checkout and we will do our best to accommodate.

Yes. Select the cash payment option at checkout and the full balance will be due at pickup. A 50% deposit option is also available for larger orders — pay half now and the remainder when you collect.

Please contact us as soon as possible if you are running late. We hold orders for a short window past the pickup time, but unretrieved orders may be discarded to maintain food safety standards. Reach out at (202) 869-5958 and we will do our best to help.

Delivery is not currently offered as a standard option. All orders are pickup-only. If you have a large catering or private event request, mention it in the booking inquiry and we can discuss arrangements.

Yes. Many dishes can be adjusted for common dietary needs. Use the add-ons / preferences field at checkout to note allergies or restrictions, and the chef will accommodate where possible. Each dish listing also includes known allergens and ingredients for your reference.

Yes. Every dish on the weekly menu lists its ingredients and known allergens. If you have a severe allergy, always note it during checkout so the chef can take extra care — cross-contamination cannot be fully guaranteed in a shared kitchen.

Minor take-offs and add-ons (e.g., no onions, extra sauce) can be requested in the preferences field at checkout. Larger substitutions or fully custom dishes are better suited to a private booking inquiry where the menu is built around your needs.

The rotating menu often includes plant-based options. If you need a fully vegan meal or a specific vegan adaptation of a listed dish, note it at checkout or reach out via the contact form and the chef will advise on what is possible.

Use the "Book Chef D" inquiry form on the home page. Share your event date, party size, event type, and any cuisine preferences. Chef D personally reviews each request and responds within 24–48 hours to discuss details and availability.

Chef D handles private dinners, corporate events, birthday celebrations, and bespoke catering. Whether it is an intimate dinner for a few guests or a larger gathering, each menu is crafted to your vision. Tell us about your event in the booking form and we will design a tailored experience.

For private events, we recommend booking at least 2–4 weeks in advance to secure your preferred date, especially during holidays and peak seasons. Last-minute requests are considered based on availability, so reach out as early as possible.

Private bookings are bespoke and priced according to your menu, party size, and service level. There is no rigid minimum, but the chef will discuss scope and pricing during your consultation to ensure the experience fits your budget and needs.

Absolutely. Many clients start with a pre-order from the weekly menu to experience Chef D's cooking firsthand. You can also request a tasting as part of your private event consultation — mention it in your booking inquiry.