Legal

Privacy Policy & Terms of Service

Last updated: September 2026

1. Privacy Policy

At Chef D, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any preferences or comments you share when placing a pre-order, booking a private event, submitting a review, or contacting us.

How We Use Your Information

We use your information to process pre-orders, communicate with you about your orders, send confirmation emails and text messages, notify you of announcements and discounts (if subscribed), respond to inquiries, and improve our services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with payment processors (such as Stripe) to complete transactions, and with service providers who help us operate our business.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely through Stripe and is not stored on our servers.

Cookies & Tracking Technologies

When you visit our site, you will see a cookie banner that lets you choose between "Accept All" and "Essential Only." Essential cookies are required for the site to function (for example, keeping you logged in and remembering your cart). All other tracking is switched off by default and only runs if you accept. You can change your choice at any time by clearing your browser's stored site data for this site, which will make the banner appear again.

Analytics & Session Recordings

With your consent, we use analytics tools that collect information about how visitors use the site — for example, pages viewed, events clicked, and approximate device and location information. Some analytics features may include session or behavior recording. These tools record browsing interactions only. Sensitive information such as passwords, payment card details, and the contents of secure checkout forms is never recorded or stored by these tools. If you decline non-essential cookies, analytics and session recording features remain disabled for your visits.

Google Ads & Advertising Cookies

With your consent, we use Google Ads conversion tracking to measure whether our advertising results in orders and bookings. This uses cookies to recognize when you complete a purchase after clicking one of our ads. You can review and control the information Google uses for ads at adssettings.google.com and learn more about how Google uses data at policies.google.com/technologies/partner-sites.

Text Messages (SMS)

If you opt in to our text message alerts, you consent to receive recurring marketing and reminder messages sent by or on behalf of Chef D. Consent is not a condition of any purchase. Message and data rates may apply. You may opt out at any time by replying "STOP" to any message, and reply "HELP" for assistance.

Your Privacy Rights (US State Laws, CCPA/CPRA)

If you are a California, Virginia, Colorado, Connecticut, Utah, or other US state resident with privacy rights, you may request that we disclose what personal information we have collected about you, correct it, or delete it. You may also request to know the categories of information we collect and the purposes for which it is used. We do not sell your personal information, and we do not share it for cross-context behavioral advertising beyond the advertising and analytics tools described in this policy, which only operate with your consent. To exercise any of these rights, contact us using the information in the Contact Information section below.

Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal information is: your consent (for marketing texts, analytics, session recordings, and advertising cookies), performance of a contract (to fulfill your orders and bookings), and our legitimate interests (to operate and improve our business). You may withdraw your consent at any time — for example, by replying STOP to texts or declining non-essential cookies — without affecting the lawfulness of processing before withdrawal. You also have the right to access, rectify, or erase your personal data, restrict or object to its processing, request data portability, and lodge a complaint with your local data protection authority.

Data Retention

We keep order, booking, and communication records for as long as needed to provide our services, comply with tax and accounting obligations, and resolve disputes, after which they are deleted or anonymized. Analytics and session recording data is retained by our providers according to their retention policies.

Children's Privacy

Our services are directed to adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe and in accordance with applicable law.

2. Terms of Service

By using this website and placing pre-orders, you agree to the following terms:

Pre-Orders & Payments

All pre-orders must be paid in full at the time of ordering through our secure payment system. Prices are listed in USD and are subject to change. Discount codes are valid for first-time pre-orders only and cannot be combined with other offers.

Pickup & Delivery

Pre-ordered dishes must be picked up at the designated location and time specified in your confirmation email. Chef D is not responsible for dishes not picked up within the designated timeframe. Refunds are not available for uncollected orders.

Private Bookings

Private chef bookings are subject to availability. A deposit may be required to secure your date. Cancellation policies will be communicated at the time of booking confirmation.

Food Allergies & Dietary Restrictions

Please inform us of any food allergies or dietary restrictions when placing your order. While we take precautions, we cannot guarantee that our dishes are free from allergens. Customers with severe allergies should exercise caution.

Reviews & User Content

By submitting a review, you grant Chef D the right to display your review on our website. Reviews are subject to approval before publication. We reserve the right to remove reviews that are offensive, misleading, or inappropriate.

Limitation of Liability

Chef D is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific order giving rise to the claim.

3. Copyright Notice

© 2026 Chef D. All Rights Reserved.

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Chef D and is protected by United States and international copyright laws. Unauthorized use, reproduction, or distribution of any content without express written permission is strictly prohibited.

"Fine Dining to the Streets" is a trademark of Chef D.

"Chef D at Jack in Geneva's" is a trademark of Chef D.

4. Contact Information

If you have any questions about this Privacy Policy or Terms of Service, please contact us at (202) 869-5958 or through our contact form.

© 2026 Chef D. Fine Dining to the Streets™. All Rights Reserved.

Your privacy choices

We use essential cookies to run the site. With your permission, we also use analytics and advertising tools (including Google Ads) that may collect browsing and session data to improve our services and measure our ads. Sensitive fields like payment details are never recorded. See our Privacy Policy for details and your opt-out rights.